Privacy policy

Privacy Policy

At The Real Pustak (accessible from therealpustak.store), the privacy of our visitors and customers is one of our top priorities. This Privacy Policy document outlines the types of personal information that is collected and recorded by The Real Pustak and how we use it.

Information We Collect

  • Contact Information: When you make a purchase or contact us, we collect your name, email address, and phone number.
  • Order & Transaction Details: We collect details necessary to fulfill your digital orders and verify payment status.
  • Device & Log Data: We automatically receive basic technical data such as your IP address, browser type, and device information to ensure site security and improve performance.

How We Use Your Information

  • To deliver digital products (E-books / PDFs) directly to your screen and email address.
  • To communicate order confirmations, provide customer support, and resolve technical issues.
  • To process payments securely through authorized payment gateway partners.
  • To prevent fraudulent transactions and maintain website security.

Payment Security

  • We do not collect or store your sensitive payment details (such as debit/credit card numbers, CVV, UPI PINs, or net banking passwords).
  • All transactions are processed securely through certified, encrypted third-party payment gateways (such as Razorpay).

Sharing Your Information

  • We do not sell, rent, or trade your personal data to third parties for marketing purposes.
  • Your details are only shared with trusted service providers strictly necessary to run our store (such as our e-commerce platform and payment processors).

Cookies

  • Like most websites, we use cookies to store information about visitor preferences and optimize user experience across the site. You can choose to disable cookies through your individual browser settings.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

  • Store Name: The Real Pustak
  • Website: therealpustak.store
  • Support Email: [therealpustak@gmail.com]